Director Susan L. Franzen

Susan Franzen is the Director of the University of Texas System Leadership Institute and has over 17 years experience in organizational and leadership development, change management, executive coaching, and strategic facilitation. As an organizational and leadership development consultant, her previous client list included healthcare organizations, higher education, technology firms, financial institutions, home care products, and a variety of non-profits. Susan holds a Bachelor’s in Business Administration and a Training and Development Certificate from Boston University, is a DiSCTM certified facilitator, and a graduate of Coach University. She has served as an executive coach for the Red McCombs School of Business at the University of Texas at Austin and is active in the Austin community, currently serving on the board of Hospice Austin (chairing the compensation committee) and the executive board for the Texas Hill Country Wine & Food Festival (chairing the sponsorship committee).  Past Board service includes the Greater Austin Hispanic Chamber of Commerce, the Metropolitan Breakfast Club and the International Coach Federation – Austin Chapter.


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