www.UTSystem.edu

The University of Texas System Administration
Employee Group Insurance (EGI)

Issues

                          Annual Enrollment - Internals
                          EOI
                          Eligibility Batch Load
                          Emergency Updates
                          Flex
                          HIPAA Formats
                          Letters
                          Nightly Enrollment Datasets
                          Premium Billing / Vendor Self Bill
                          Roll Forward / Roll Back
                          SGELIG / Eligibility Online
                          SSN Remediation
                          UTAUS Task Force
                          UTTouch
                          Vendor Eligibility Datasets
                          Year-Round Enrollment

                          2005 Issues

                          **ARCHIVED**


      

Annual Enrollment - Internals

ID

Category

Description

Date Identified

Status

Last Update

240

SGN$ABNW Needs to be Modified to Stop Moving Highest Salary to ELLT or ELST
20050923
In Progress
20050923
233

UTTouch Automated Error Response - CLON Combination should not be Sent for "View" after an Error
20050802
Under Investigation 20050805
231

SGPNWWBE - "Enrollment Period is July 1, 2005 - July 31, 2005, etc." - Message should not be Sent to PGMRS
20050801
Under Investigation 20050805
230

Benefits Summary shows Dependent Life Dropped to $10,000 when no UTTouch Update was Made
20050801
Under Investigation 20050805
227

SGPNWWBS SGPNWWLGNOLGIN Messages
20050731
Under Investigation 20050805
219

"Term Future Store New" Process Relies on New Current Dependent Record being Sent from Institution; Not Working for Dependents added through UTTouch (See Issue #150)
20050721
In Progress
20050721
218

Dependent Missing from Confirmation Letter (was listed on PIN letter of same date)
20050721
Under Investigation
20050721
188

LTD Salary not Copying from Current to Future
20050701
In Progress 20050705

87


Gateways Being Locked

AE2004

Ongoing

20040727


EOI

ID

Category

Description

Date Identified

Status

Last Update

235

Vendor's EOI Dataset not able to Match SAC with INS REF - Insured Being Rolled Back Even if Approval is Stored
20050826
In Progress
20050831

Eligibility Batch Load

ID

Category

Description

Date Identified

Status

Last Update

239

New Employees' 9/1/05 Coverage Record Replacing Employees' Annual Enrollment Selection
20050913
In Progress 20050914
238

Weekend Audit Terminating Some Coverages on Records Created Online Within the Tast Two to Three Weeks
20050912
In Progress
20050914
234

Need to Enhance System to Ensure Institutions Receive Any Changes to Future Records they Did Not Directly Inititate
20050811
Under Investigation
20050815
224

Flex Selection not Sent from Component for 9-Month Employees after June; UTTouch Defaults those Members to 12-Month Employees
20050729
In Progress
20050729
216

Changes to Current Coverage when Future Exists - Term Dates Terming Future Coverage
20050718
In Progress
20050718
210

Dealing with Future Medical Coverage (Wait Period) Between the Batch System and UTTouch
20050714
In Progress
20050718
152
Audits
Effective Date Audits Changing Start Date of Coverage when Far Future Medical Effective Dates Crosses New Fiscal Year
20050616
In Progress 20050630

150 

 

Dependent Coverage Incorrectly Termed because of Forced Termination of Subscriber/Dependent Coverage when New Coverage for Subscriber is Sent 

20050509

In Progress

20050630

148

Excess CURR-01 Records for UTHSCH
20050504
In Progress
20050630
147

Enhance the Term-Future-Store-New Process
20050425
In Progress 20050630


Emergency Updates

ID

Category

Description

Date Identified

Status

Last Update

 None Reported

 

 

 

 

 



Flex

ID

Category

Description

Date Identified

Status

Last Update

 None Reported

 

 

 

 

 



HIPAA Formats

ID

Category

Description

Date Identified

Status

Last Update

 None Reported

 

 

 

 

 



Letters

ID

Category

Description

Date Identified

Status

Last Update

 None Reported

 

 

 

 

 



Nightly Enrollment Datasets

ID

Category

Description

Date Identified

Status

Last Update

 None Reported

 

 

 

 

 



Premium Billing / Vendor Self Bill
<

ID

Category

Description

Date Identified

Status

Last Update

237

Incorrectly Termed STD Coverage for Subscribers who Rolled Back Caused Credits to be Applied to the August Bills
20050908 In Progress
20050908


Roll Forward / Roll Back

ID

Category

Description

Date Identified

Status

Last Update

236

Spousal Life Coverage Incorrectly Rolled Back due to Programmatic Logic looking for Coverage Amounts Greater than or Equal to New Selections
20050831
In Progress
20050831


SGELIG/Eligibility Online

ID

Category

Description

Date Identified

Status

Last Update








SSN Remediation

ID

Category

Description

Date Identified

Status

Last Update

204

List of SSNs on Common Computers
20050707
In Progress
20050712

1

UTTouch

UTTouch use of SSNs?

20040130

Answered

20040728



UTAustin Task Force

ID

Description

Date Identified

Status

Last Update

129

Blocking Retroactive Changes Outside 90-Day Window

20041102

In Progress

20050426

130

Audit History/Eligibility Audit Trail

20041102

In Progress

20050906

131

Reinstatement of Coverage - Appointments

20041102

 

20041130

132

Change of Coverage Level

20041102

 

20041130

133

Change of Employment Status

20041102

 

20041130

134

Transfers between Components

20041102

 

20041130

135

Changes/Corrections to Social Security Numbers

20041102

 

20041130

136

Manual Adjustments

20041102

 

20041130

137

Error Reports

20041102

 

20041130

138

Flex

20041102

 

20041130

139

Process Maps of the System

20041102

Review/Revision

20041130

140

Overlapping Coverage Audits

20041102

 

20041130

141

Zip Code Changes/Audits

20041102

 

20041130



UTTouch

ID

Category

Description

Date Identified

Status

Last Update

232

SGPNWWLG - INVALID ABE COMMAND STRUCTURE Message
20050801
Under Investigation 20050805
226

Redesign Allows Subsccribers to Go Directly to Web Pages, Causing "Ghost" Emails because they Bypass the Log-On
20050729
In Progress
20050729
192

EGI Link at the Top of Each Tab is Different
20050701
In Progress 20050705
186

Need to add additional explanation of UTEID on UTTouch Welcome Page
20050701
In Progress
20050705
170

Need to Correct EOI Form Link to Reflect Campus Form; Incorrect Coverage Amount Showing on Dependent Life
20050621
In Progress 20050630
162

Request for Report of Employees who Update Email Address on Preference Page
20050621
In Progress
20050630


Vendor Eligibility Datasets

ID

Category

Description

Date Identified

Status

Last Update

151

 

Need to Ensure Consistent Data for Subscribers and Dependents when Transmitting Coverage Level Changes 

20050425        

 In Progress

20050630



  Year-Round Enrollment

ID

Category

Description

Date Identified

Status

Last Update

145

Store Blank Coverage Records Year-Round
20050418
In Progress
20050630
144

Status Effective Date Audit
20050419
In Progress
20050630

143

 

Weekly Audit Clean-up of Part-Time Employees

20050418

In Progress

20050630