Who to Contact

Your Local Benefits Office If you have a general question about your benefits or need to do any of the following: Update your address or personal information; Change a beneficiary for your Group Term Life and/or Accidental Death and Dismemberment; Change your benefit elections if you experience a qualified status change; or Add or drop dependent(s) from your benefits, You must contact your local Benefits Office.

Plan Administrators For specific requests about Claims, ID cards or details about your plan benefits, you may contact the Plan Administrator directly or visit their Website.

Provider and Drug Search If you need to find a new doctor, clinic, hospital or would like information about a health plan's preferred drug list, visit the Plan Provider and Drug Search Websites.

Office of Employee Benefits (OEB) Learn more about OEB. For any other questions about your benefits you may contact us at: The University of Texas System Administration Office of Employee Benefits 702 Colorado Street, Room 2.100 Austin, TX 78701 Phone: (512) 499-4616 Fax: (512) 499-4620

Webmaster Contact our Webmaster if you have other questions or would like to report problems with this site.

BENEFIT OFFICES

UT CAMPUS (link to HR Website) ADDRESS CONTACT INFO UT Arlington 1225 W. Mitchell J.D. Wetsel Building, Suite 212 Arlington, Texas 76019 P:(817) 272-5554 or (817) 272-5558 F: (817) 272-5797 Send an Email UT Austin US Mail: P.O. Drawer V Austin, TX 78713 Location: 101 E. 27th St. North Office Building A, 2nd Floor Campus Mail:  Benefit Services, J5600 P: (512) 471-4772 or Toll Free: (800) 687-4178 F: (512) 232-3524 Send an Email UT Brownsville Human Resources UTB/TSC 80 Fort Brown, Cortez 129 Brownsville, TX 78520 (956) 882-8205 fax: (956) 882-3803 Send an Email UT Dallas Office of Human Resources HR 10 The University of Texas at Dallas P.O. Box 830688 Richardson, Tx 75083-0688 P: (972) 883-2221 F:(972) 883-2156 Send an Email UT El Paso Administration Building, Room 216 500 West University Avenue El Paso, TX 79968-0507 P: (915) 747-5202 F:(915)747-5815 Send an Email UT Health Center Tyler 11937 US Highway 271 Tyler, TX 75708-3154 P: (903) 877-7784 F: (903) 877-2845 Send an Email UT Health Science Center Houston 7000 Fannin UCT, 10th Floor Houston, Texas 77030 P: (713) 500-3935 F:(713) 500-3701 or (713) 500-0342 UT Health Science Center San Antonio 7703 Floyd Curl Drive, MCS 7972 San Antonio,TX 78229-3900 P: (210) 567-2610 or (210) 567-0123 F: (210) 567-6791 Send an Email UT MD Anderson Cancer Center *Employees should refer to Intranet site. 2450 Holcombe Blvd, Unit 634 Houston, Texas 77021 Mailing Address: Human Resources Unit 634 PO Box 301402 Houston, Texas 77230-1402 (713) 745-6947 or F: (713) 745-7167 UT Medical Branch 301 University Blvd. Galveston, TX 77555-0140 P: (409) 772-2630 F: (409) 772-2754 UT Pan American PSO 111 1201 West University Drive Edinburg, Texas 78539-2999 P: (956) 381-2551 F: (956) 381-2340 UT Permian Basin 4901 East University Odessa, Texas 79762 P: (915) 552-2747 F:(915) 552-3747 UT San Antonio 5723 University Heights Blvd. Suite 500 San Antonio, TX 78249-0610 P: (210)458-4250 F: (210)458-7890 UT Southwestern 5323 Harry Hines Boulevard Dallas, Texas 75390-9023 P: (214) 648-9830 F: (214) 648-9881 Send an Email UT System Administration 702 Colorado Street, Suite 1.104 Austin, Texas 78701 P: (512) 499-4797 F: (512) 499-4395 Send an Email UT Tyler 3900 University Blvd Tyler, Texas 75799 P: (903) 566-7358 F: (903) 565-5690 Send an Email

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PLAN ADMINISTRATORS

PLAN NAME (link to Website) CLAIMS ADDRESS CUSTOMER SERVICE Accidental Death & Dismemberment Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 (866) 628-2606 8:00 a.m. - 5:00 p.m. (CST) Assurant Dental HMO Assurant Employee Benefits P.O. Box 830949 Birmingham, AL 35283-0949 (800) 443-2995 7:00 a.m. - 5:30 p.m. (CST) Group Term Life Fort Dearborn Life Insurance Company P.O. Box 655403 Dallas, TX 75265-5403 (866) 628-2606 8:00 a.m. - 5:00 p.m. (CST) HMO Blue BlueCross BlueShield of Texas P.O. Box 660044 Dallas, TX 75266 (888) 322-2379 8:00 a.m. - 5:00 p.m. (CST) Long Term Care CNA Continential Casualty Attn: LTC Claims P.O. Box 946760 Maitland, FL 32794-6760 (888) 825-0353 8:00 a.m. - 6:00 p.m. (EST) Long Term Disability The Hartford P.O. Box 946710 Maitland, FL 32794-6710 (800) 303-9744 8:00 a.m. - 8:00 p.m. (EST) Short Term Disability The Hartford P.O. Box 946710 Maitland, FL 32794-6710 (800) 303-9744 8:00 a.m. - 8:00 p.m. (EST) Superior Vision Plan P.O. Box 967 Rancho Cordova, CA 95741 (800) 507-3800 5:00 a.m. - 6:00 p.m. (PST) UT DENTAL SELECT Delta Dental P.O. Box 1809 Alpharetta, GA 30023 (800) 893-3582 or (800) 521-2651 6:15 a.m. - 6:30 p.m. (CST) UT FLEX Payflex Systems P.O. Box 3039 Omaha, NE 68103-3039 P: (866) 887-3539 F: (877) 230-4283 UT SELECT Medical Plan BlueCross BlueShield of Texas P.O. Box 660044 Dallas, TX 75266 (866) 882-2034 8:00 a.m. - 5:00 p.m. (CST) UT SELECT Prescription Plan Medco-Health PAID Prescriptions P.O. Box 2277 Lee’s Summit, MO 64063-2277 (800) 818-0155 24 hrs. a day, 7 days a week