*SGELIG Training
Viewing Information Using *SGELIG
Viewing Eligibility Information Using the List Commands
Viewing Eligibility Information Using the 111 Screen
Communication Logs I: Reviewing Logs
Viewing Eligibility Information Using the List Commands
The *SGELIG list commands offer the ability to look up individual Subscribers, Subscribers and their
Dependents, alphabetic lists of Subscribers and lists of Subscribers narrowed by
component. By using the list commands, you can page through 19 screens of eligibility information
for Subscribers and their Dependents. You can also view current records as well as archived,
historical records.
Viewing Eligibility Information Using the 111 Screen
Another way to view eligibility information using *SGELIG is by using the 111 Screen.
Viewing through the 111 Screen allows you to look at one record of a Subscriber or Dependent at a time.
Instead of paging through screens to access information, you can select topic heading to view
the eligibility information.
Communication Logs I: Reviewing Logs
*SGELIG offers the ability to create and view communication logs.
The entries in these logs can help when addressing eligibility issues.
They can be created for a problem, a question, or simply to document
interaction with the member. Since many people, from Benefits Officers at
the components to Insurance Specialists, Control Clerks and Systems
Analysts at Employee Group Insurance, access the eligibility records in
*SGELIG to assist our members in getting proper benefits, it is extremely
helpful to have a record of previous interactions.
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