An announcement was made on Friday, August 4, 2006 about the contracts that UT System Adminstration
has entered into for Vending Machine and Coffee/Conference Room services. (Click HERE for the memo)
Below are some answers to frequently asked questions that we hope will address any concerns you might have.
Our office needs coffee, creamer, soft drinks, etc. Who do I call?
Please ask your designated department staff member to use the SOS system to place any orders or request any service for coffee machines or vending machines. This will allow tracking of orders and maintenance requests. Supplies will be delivered directly to your office by a Facilities Management staff member.
How can I request a refund if a machine is not functioning properly?
Bring information about the machine's location, nature of the problem and funds lost to Accounting and Purchasing Services, located on the 3rd floor of the Colorado Building. You will be asked to fill out a card with information regarding the problem and will then be given a refund. Accounting and Purchasing Services will inform Facilities Management of any maintenance issues.
Will I be able to get my favorite soft drink?
Intitally the vending machines will be set up with the "standard" flavors which will be monitored for usage. Facilities Management will be taking suggestions that they can discuss with the vendor. Any special requests will be considered and monitored for sales.
Is bottled water included in these contracts?
16 ounce bottled water is included for stocking conference rooms. Large bottled water and dispensers (i.e. Sparkletts) are not included in these contracts and will be handled separately.
What types/brands/flavors of coffee and soft drinks will be available? Everything that your department has been accustomed to purchasing is available from the vendor.
Can a Department purchase soda for its staff?
Yes, as long as it is not re-sold to them, thereby directly competing with the use of the vending machines.
