UT M. D. Anderson Patient Safety, Efficiency
Initiatives Paying Off

It started with a revealing study of hospital error and led to a breakthrough effort in medical center care and patient safety.

Now, The University of Texas System health institutions are formulating some of the best practices to reduce mistakes, make hospitals more efficient and help save more lives.

Prompted in part by the 1999 Institute of Medicine report titled "To Err is Human," a study that pointed to shortcomings in America's health care system – and partly by efforts such as the Institute for Healthcare Improvement's "Saving 100,000 Lives" campaign, which seeks to enhance patient care – The University of Texas M. D. Anderson Cancer Center in 2004 launched a series of initiatives aimed at improving health care there and at other UT health institutions.

UT M. D. Anderson Cancer Center

UT M. D. Anderson Cancer Center in Houston, Texas

The efforts could also help medical institutions across the country.

"The quality of care in the American health care system leaves a great deal to be desired," said Dr. Kenneth Shine, The UT System's executive vice chancellor for health affairs. "On average, a patient has about a 55 percent chance of receiving optimum treatment for whatever condition he or she has."

After two years of a collaborative effort to improve care for critically ill patients, officials at
UT M. D. Anderson have reported dramatic results in patient care and operating efficiencies.

One initiative – aimed at reducing the incidence of cardiac arrest among patients in the medical center's Intensive Care Unit – resulted in a 50 percent drop in the number of cases, said Dr. Sherrie Martin, vice president of quality management at UT M. D. Anderson. Martin was appointed as the Chancellor's Health Fellow in 2004 to launch a spate of improvement programs.

To achieve the reduction in cardiac arrests, Martin said ICUs at several institutions, including some with the UT System, shared their best practices in treating cardiac patients as well as data from studies of acute changes in those patients prior to their experiencing heart attacks. Knowing that 85 percent of cardiac patients experienced symptoms up to eight hours prior to going into arrest, nurses were able to recognize potential signs of deterioration and summon quick response medical teams to prevent the patient from experiencing cardiac arrest.

"We calculated that these interventions saved 12 lives in seven months," Martin said.


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