The University of Texas System Administration
JOB DESCRIPTION
|
The University of Texas System Administration JOB DESCRIPTION |
Effective Date: September 1, 1996 |
| Job Title | Information Services Specialist |
| Job Code Number | 9066 |
| FLSA Category | Non-exempt |
| Job Purpose | To provide first line support to U. T. System employees requiring technical assistance with hardware and software-related needs as well as maintenance of U. T. System's network. |
| Education and experience required including training, registration, and licensure. | High school diploma or GED equivalent with a minimum of 3 years extensive experience utilizing information technology equipment and software. |
| Supervision provided to others. | No |
Job Functions |
|
Number |
Description |
1. |
Provide technical support to users/clients regarding software and hardware applications by assessing needs and determining and implementing the best solution. |
2. |
Assist departments in determining and installing equipment and/or upgrade needs. |
3. |
Provide database maintenance and administration by making updates, repairs, and/or enhancements as needed. |
4. |
Perform general administrative duties such as answering customer inquiries, preparing office documents, and reports; and attending meetings. |
5. |
Create customer service and follow-up tracking reports. |
This job description in no way states or implies that
these are the only duties to be performed
by the employee occupying this position. The incumbent is expected to perform other duties
necessary for the effective operation of the department. Any qualifications to be
considered as
equivalents in lieu of stated minimums require prior approval of Human Resources.
| This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. |