Job Description
The
Job
Class: Claims Assistant
Job
Code: 9598
Date: 12-04-2008
SUMMARY
Purpose/Scope: Provides
administrative support and assistance to the Workers’ Compensation Insurance
(WCI) claims analysts.
DUTIES
Essential
Functions:
· Prepares and manages WCI claims by preparing required Division of Workers' Compensation (DWC) forms; updates computer with relevant information; analyzes documents for appropriate information; and calculates and submits benefit payments.
· Provides administrative/clerical support to adjusters by answering the phone, making copies, distributing mail, and providing PC support.
· Provides customer service over the phone to claimants, DWC officers, institutions, and providers.
· Assists in monitoring/updating the filing system.
· Prepares and completes DWC forms and documentation.
Other
Functions:
·
Performs
other duties as assigned.
SUPERVISION
Received: Work is performed under direct supervision from immediate supervisor.
Provided: Not required to supervise others
QUALIFICATIONS
Education: High
school diploma or GED.
Experience: No
experience required.
Knowledge, skills and
abilities:
WORKING
CONDITIONS
Work is performed in an office
environment. Uses
personal computer and other standard office equipment. Requires occasional evening
or weekend hours.
OTHER
FLSA
Status: Non-exempt
ORP
Eligible:
This job description in no way states or
implies that these are the only duties to be performed by the employee
occupying this position. The incumbent is expected to perform other duties
necessary for the effective operation of the department. Any
qualifications to be considered as equivalents in lieu of stated minimums
require prior approval by the Office of Employee Services.
This job classification may
contain positions that are security sensitive and thereby subject to the
provisions of Texas Education Code §51.215.