Barbara Craig, CISR – Manager of Information Systems
Phone: 512.499.4657
Fax: 512.499.4524
- Manages the Risk Information Systems staff
- Develop strategies to implement technology solutions for the Office of Risk Management (ORM)
- Conducts technology needs and risk assessments for ORM
- Reviews programming requests – prioritize and assign
- Serves as project manager and system administrator for the maintenance, development and support of CS STARS, ORM’s Risk Management Information System
Stephanie Reyes – Administrative Assistant
Phone: 512.499.4655
Fax: 512.499.4524
- Serves as primary contact for the Office of Risk Management (ORM) by answering main telephone line
- Provides administrative support to Manager of Information Systems, Manager of Risk Accounting, and other Information Systems and Risk Accounting staff
- Provides back up support for Senior Administrative Associate and Director
- Pro-card (card holder) transactions
- Maintains the ORM website
- Serves as DSL-Department Safety Liaison
Administrative support for CS STARS including:
- New user ID set up and password resets
- General support and navigation for new and current users
Assists with ORM inventory including:
- Inventory maintenance for ORM including Workers’ Compensation Insurance (WCI) field offices
- Annual PC refresh schedule
- Surplus equipment preparation, notification and verification
Assists WCI with:
- General telephone inquiries and claim verification
- Daily EDI error reconciliation
Estella Chaparro-Berry – Senior Systems Analyst
Phone: 512.499.4669
Fax: 512.499.4524
- Maintains, supports, develops and implements new functionality for *WCMENU, including security and reports
- Maintains the SOS – Service Order System, including security, reports and enhancements
- Responsible for the re-write of legacy workers’ compensation mainframe application; includes all aspects of designing and implementation
- Leads/manages projects and develops new computer applications for use by all Office of Risk Management areas as well as supervise work of analysts on these projects
- Conducts system/process analysis and system design
- Reviews programming requests and assigns to team members as needed
- Serves as back up to Manager of Information Systems
- Main support for *PSACCT, including security, maintenance, and report requests
Paul Andrews– Senior Systems Analyst
Phone: 512.499.4302
Fax: 512.499.4524
- Maintains, supports, develops and implements new functionality for The University of Texas System (UT System) Professional Liability Insurance (PLI) system, PLANet-a multi-function application used by UT System Institutions for managing PLI enrollment, reporting, and billing as well as Risk Education programs
- Provides reporting and application support to Risk Accounting, Risk Finance, and Risk Control areas including Actuarial reporting, security maintenance, and PLI transaction processing
- Leads/manages projects and develops new computer applications for use by all Office of Risk Management areas as well as supervise work of analysts on these projects
- Conducts system/process analysis and system design
- Maintains Risk Conference website including
- Provides support as needed for data feeds of PLI data to the Office of General Counsel
- Assists with Workers' Compensation Insurance reconciliation processes
- Maintains Risk Management Information System (STARS Enterprise) used by all of The University of Texas Institutions
- Maintains computer processes for exporting risk management data to external users, including the Texas Department of Insurance
- Main support for Risk Management Education portion of PLANet
Alexander Addison – Systems Analyst
Phone: 512.499.4718
Fax: 512.499.4524
- Provides computer application and FileNet support to Workers' Compensation and Risk Accounting areas
- Develops new computer applications for use by all Office of Risk Management areas
- STARS Enterprise support analyst
Gilbert Wildin – Systems Analyst
Phone: 512.499.4745
Fax: 512.499.4524
- Maintains computer processes for exporting risk management data to external users, including the Texas Department of Insurance
- Provides computer application support and claim reports to Workers' Compensation Insurance and Risk Accounting areas
- Develops new computer applications for use by all Office of Risk Management areas
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