The WCI staff administers all aspects of the Systemwide program, which provides income and medical benefits to employees who have sustained job-related injuries or occupational illnesses. Administering the program includes receiving, investigating, and making liability determinations on WCI claims; determining the reasonableness and necessity of medical treatment and services; generating income benefit payments to injured employees and medical payments to health care providers; representing The University of Texas System (the UT System) in administrative hearings before the Texas Department of Insurance, Division of Workers' Compensation (TDI/DWC); and ensuring that claims are adjusted in accordance with Texas law.
The Workers' Compensation Insurance Assistant Director coordinates the program throughout the UT System, establishes uniform Systemwide procedures and records, and acts as the liaison with other State of Texas agencies, including DWC. The claims supervisor oversees the day-to-day claims operation at each claims office. Claims offices located in Austin, Dallas, El Paso and Houston receive and process all workers' compensation claims.
Each UT System Institution provides direct employee contact on workers' compensation matters, including return-to-work initiatives through designated WCI Institution Representatives.
For further information regarding The University of Texas System Workers' Compensation Insurance Program, visit The Board of Regents' Rules and Regulations.
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