University of Texas System - Put office name here

New Equipment

Equipment is received by Xavier Herrera and stored by TIS (Xavier collects all shipping and packing slips to forward to Account Services - see purchasing procedures).
When order is complete Xavier Herrera tags the equipment and then a Support Desk ticket is issued to a member of our staff to set up and install the equipment.
Equipment is prepared for installation then installed at the client's convenience.

Request to move equipment is received by a department.
Support Desk ticket is assigned to staff member(s).
Equipment is moved.
Report of Transfer of Equipment form is filled out by the department. The form is signed by the department(s) transferring and receiving the equipment. It is then sent to Account Services. This same form is filled out for equipment transferred to Technology and Information Services for storage or surplus. If the equipment is being added to or removed from the our inventory list, give a copy of the sheet to Mari.

Department should call the Support Desk and request to surplus equipment (equipment should stay in the department).
Support Desk staff creates a ticket for a technician to assess the equipment, format the drive, and sign off on the Inventory form.
If approved for surplus, department can then make arrangements for Business and Administrative Services to pickup the equipment (contact David Kruse).
If equipment is to be transfered to Technology and Information Services, the technician completes inventory sheet to transfer and removes equipment from Department (Department inventory contact and technician should have a signed copy of the form, original is sent to Account Services by the department.
If any equipment is being added to or removed from Technology and Information Services inventory, staff should give a copy of the sheet to Mari Zapata. Departments are responsible for tracking their inventory.