Business Applications
Collaboration
Records & Document Management
Security
Customer Support
Telecommunication and Network
Business Applications
Business Applications and Consulting work consists of the infrastructure, services, and specific applications developed to increase the efficiency and accuracy of business functions performed by System Administration. The goal is to assist units in attaining the right software solution to support their business objectives. Visit the Business Applications and Consulting page.
Collaboration
The Collaboration work includes support of online technologies used to encourage the sharing of information by multiple entities. Related meeting services encompasses the technology involved in producing a meeting whether at a physical location or electronically via videoconference or the web. These services are provided to internal departments, other UT institutions, partners, vendors and the public. Visit the Collaboration page.
Records and Document Management
The Office of Technology and Information Services is charged with define the records management program at System Administration, approving record retention schedules for the UT Institutions and acting as a resource for the institutions on records management matters. In addition the Document Management group provides software solutions for imaging and document retention. Visit the Records and Document Management page.
Security
The goal of the information security program is to attain compliance with State and Federal regulations, help manage risks to University information resources, minimize impacts from IT security incidents, and support the business processes and departmental missions of the University of Texas System Administration. The UT System Administration information security program has been developed to maximize the confidentiality, availability and integrity of information resources. Visit the Security page.
Customer Support
Through the Support Desk and Desktop Support staff the customer support service works to provide technology support for System Administration. This support covers a wide variety of hardware, software, and support services including computer hardware, printers, software applications, telephone and voicemail (moves, adds, changes), and PDA support. Visit the Customer Suport page.
Telecommunication and Network
The date and telephone network staff is responsible for designing, building, operating, supporting, and managing connectivity at U.T. System Administration. This work includes all network connectivity components and services, firewalls, remote-access devices, servers, backup power equipment, KVM network equipment, and core applications (i.e. E-Mail, DNS, Storage, Remote Access, SFTP, etc.). Visit the Telecommunications and Network page.
