The Board first approved the initiative in October 2006 as a means of consolidating redundant information technology and business services in areas with multiple institutions in close proximity. Dr. Kelley, working with consultants from Deloitte & Touche, recommended the shared services model as a way to encompass these issues in a best practices approach. The model is about more than just centralizing services; it allows for shared governance and permits greater flexibility.
The initiative is organized around three basic types of shared services: information technology (data center consolidation), business systems (software applications) and business processes.
Shared Services consolidates redundant IT and business services in large organizations with multiple, geographically distributed units. Shared Services is distinct from mere centralization or services in that it encompasses the concept of shared governance and permits greater flexibility and responsiveness. It creates incentives for participation and is overseen not just by UT System personnel, but also by representatives of the participating campuses.
The purpose of Shared Services is to provide a collaborative environment to support Shared Services Application Implementation and participating members from varying institutions.
Contact: Dawn Stoyanoff
For the Final Report on Planning and Cost Analysis Study, see ERP Planning Project.