Designated Travel Agencies
UT System Administration works with three designated travel agencies based on department approval.
Information Required To Complete A Reservation And Have A Ticket Issued
- Type of reservation requested – refundable, nonrefundable or if a fare comparison is requested
- Is traveler a UT System employee, guest or consultant
- Traveler name as it appears on photo ID
- Gender
- Date of birth including year
- Office and cell phone number for the traveler
- Office phone number and name of the travel arranger
- Email address for both traveler and travel arranger
- Applicable traveler frequent flyer or hotel program number
- UT System account number (53, 54, etc.) that travel will be charged to along with
UT System mail code
Anthony Travel
Phone: 800-684-2044
Fax: 866-921-6242
After Hours Emergency Service
Toll Free Phone: 800-684-2044 (press Option 1 adn follow directions)
Austin Local Phone: 617-8444
Listing of direct lines for specific agents
Refer to the Service Fee Schedule for Detailed information
Fill out a Traveler Profile Form and fax it to Anthony Travel as noted on the form
Corporate Travel Planners
Phone: 1-866-366-1142
FAX: 210-308-8758
After Hours Emergency Service
Phone: 800-441-6512
Corporate ID Code: S2P2A
Fill out a Traveler Profile Form and fax it to Corporate Travel Planners (attn: Joseph Hall) as applicable.
Service Fees
Corporate Travel Planners will charge a fee to issue a ticket or to exchange a ticket only if the airline requires an additional collection due to change in ticket price. There is no fee to refund a ticket or to exchange a ticket (for the same traveler) when there is no change in ticket cost. See the Service Fee Schedule for detailed information.
Carlson Wagonlit Travel
Phone: 512-459-8203 or 800-798-0292
FAX: 512-459-8801
After Hours Emergency Service
Phone: 512-459-8203 or 800-798-0292
Corporate ID Cod: 6ZR7
Fill out a Traveler Profile Form and fax it to Carlson Wagonlit(512-459-8801)
Service Fees
Carlson Wagonlit will charge a fee to issue a ticket or to exchange a ticket only if the airline requires an additional collection due to change in ticket price. There is also a fee to refund a ticket. See the Service Fee Schedule for detailed information.
Response Time
The following performance standards have been established for our travel agencies.
***Please note that emergencies or reservation requests for same day departures should be handled only via phone.
- 70% of all phone inquires will be answered on the first call
- 80% of all voice messages will be returned within 30 minutes
- 80% of all email inquires will be answered within 2 hours
- Fax inquires will be answered within 2 hours
SWABIZ
Travelers and/or travel arrangers at System Administration may now book reservations directly through a web link to Southwest Airlines called SWABIZ. The link provides access to Southwest state contract airfares, advance purchase and discount fares. There is no fee for using the SWABIZ tool.
*Travelers may confirm any applicable SWABIZ fare (excluding Business Select) based on the ability to comply with ticketing rules and restrictions.
For further information, click on one of the links below (Secure pages):
SWABIZ - General Instructions
SWABIZ - Car/Hotel Reservations
A listing of aircraft seating charts, in-flight amenities and airline information:
http://www.seatguru.com
