Designated Travel Agencies
UT System Administration works with two designated travel agencies based on department approval.
Corporate Travel Planners
Phone: 1-866-366-1142
FAX: 210-308-8758
After Hours Emergency Service
Phone: 800-441-6512
Corporate ID Code: S2P2A
Fill out a traveler profile form and fax it to Corporate Travel Planners (attn: Melissa Martinez) as applicable.
Service Fees
Corporate Travel Planners will charge a fee to issue a ticket or to exchange a ticket only if the airline requires an additional collection due to change in ticket price. There is no fee to refund a ticket or to exchange a ticket (for the same traveler) when there is no change in ticket cost. See the Service Fee Schedule for detailed information.
Carlson Wagonlit Travel
Phone: 512-459-8203 or 800-798-0292
FAX: 512-459-8801
After Hours Emergency Service
Phone: 512-459-8203 or 800-798-0292
Corporate ID Cod: 6ZR7
Fill out a traveler profile form and fax it to Carlson Wagonlit(512-459-8801)
Service Fees
Carlson Wagonlit will charge a fee to issue a ticket or to exchange a ticket only if the airline requires an additional collection due to change in ticket price. There is also a fee to refund a ticket. See the Service Fee Schedule for detailed information.
Response Time
The following performance standards have been established for our travel agencies.
***Please note that emergencies or reservation requests for same day departures should be handled only via phone.
- 70% of all phone inquires will be answered on the first call
- 80% of all voice messages will be returned within 30 minutes
- 80% of all email inquires will be answered within 2 hours
- Fax inquires will be answered within 2 hours
QuickTrip Online Booking
- U.T. System employees may link to
for fee information and user guides
- QuickTrip puts the user in control of the reservation process and provides reduced service fees
SWABIZ
Travelers and/or travel arrangers at System Administration may now book reservations directly through a web link to Southwest Airlines called SWABIZ. The link provides access to Southwest state contract airfares, advance purchase and discount fares. There is no fee for using the SWABIZ tool.
*Travelers may confirm any applicable SWABIZ fare (including the Y fare) based on the ability to comply with ticketing rules and restrictions.
For further information, click on one of the links below (Secure pages):
SWABIZ - General Instructions
SWABIZ - Car/Hotel Reservations
