International SOS is a comprehensive, 24-hour medical and emergency response organization. Services are available at no cost to individuals traveling on official university business and at a discount for traveling companions and employees traveling abroad for leisure.
International SOS works on your behalf to coordinate with your insurance provider in the United States and providers abroad to ensure that you receive the assistance you need.
To access services, click HERE to log in to the secure site below and follow the instructions to print an International SOS contact card. Carry the card with you for the duration of travel.
Medical Services
- Pre-trip health information (e.g. vaccination and medical alerts)
- Assistance finding health care providers abroad including remote locations
- Emergency and routine medical advice
- Dispatch of medication and medical supplies
- Outpatient case management including expense guarantee and payment
- Medical claims assistance
- Emergency medical evacuation services
Security Services
- Online travel security information about your destination
- Access to security crisis centers
- Security evacuation services
Travel Services
- Legal referrals
- Translations and interpreters
- Lost document assistance (passport, visa)
- Emergency personal cash advances
International SOS and Blue Cross/Blue Shield Coverage
Click on the link below to view a quick reference guide outlining International SOS and Blue Cross Blue Shield coverage. International SOS is your first contact for assistance.
Quick Reference Coverage Chart
Payment of Services
- If needed, System Administration will work with International SOS to provide pre-payment for services required
- Upon return, the traveler will complete medical insurance claim forms and payment requirements with the assistance of International SOS, System Administration and the applicable insurance provider
Leisure Travel
International SOS offers different types of individual assistance plans. UT System employees and family members receive a 20% discount for leisure travel coverage.
To access services online:
- Click the link at the bottom of this page
- Click on "View the UT System International SOS Website"
- Scroll to the bottom of the page and print the membership card with number
- Click on the link entitled "Inquire About/Sign up for 20% Discount" and follow the directions
Or:
- Call 1-800-523-8662 and talk with an International SOS representative to secure coverage. Mention that you work for the University of Texas System to obtain the 20% discount
- If your travel reservations were made through a non-UT System contract travel agency, log in below and follow the steps outlined in the Registration -Traveler Locator Service section to register your travel itinerary
Registration
Registration allows International SOS to proactively assist in times of crisis.
- Reservations confirmed and ticketed through a UT contract travel agency are automatically registered
- Reservations confirmed and ticketed through an alternate source can be registered through the International SOS/UT System web site
- Log in below and follow the steps outlined in the Registration - Traveler Locator Service section to register your travel Itinerary
ACCESS THE INTERNATIONAL SOS/UT SYSTEM WEBSITE