University of Texas System - Travel Services

Travel Services oversees contracts between The University of Texas System, designated travel agencies and associated vendors. It also oversees compliance and customer service issues pertaining to travel. The Travel Program Director is available to assist with special requests or travel issues involving vendor services.

U.T. System employees may contact:

Nancy Sutherland
Travel Program Director
Phone: (512) 322-3725
Fax: (512) 499-4297

Amy Mitchell

Administrative Associate

Phone: (512) 322-3728

Fax: (512) 499-4297

In addition, under specific circumstances, an incident that involves contracted vendor services (car, hotel, and state contracted air carriers) can be addressed via the Texas Comptroller of Public Accounts. Please contact your travel program director for more information.

FAST FACTS
SYSTEMWIDE TRAVEL

Airline Travel
Average number of airline tickets issued annually: 79,000

Top Air Carriers
American
Continental
Southwest

jetBlue

Travel Patterns
14% of travel reservations are booked 0-6 days prior to departure

18% of travel reservations are booked 7-13 days prior to departure

20% of travel reservations are booked 14-20 or more days prior to departure

48% of travel reservations are booked 20 or more days prior to departure

Travel Destinations
85% of travel is domestic (including Mexico/Canada)

Top Travel Destinations - Domestic
Boston

Chicago

Dallas

Houston

Washington, D.C.

15% of travel is international

Top Travel Destinations - International
Frankfurt

London

Tokyo

Shanghai

Madrid

Average Ticket Price
Domestic travel: $406
International travel: $1097
Average cost per air mile: 20 cents

Airport Parking
FastPark

The Parking Spot

Travel Agencies
Anthony Travel

Corporate Travel

Online Booking Tools
Concur

Southwest Airlines SWABIZ

Car Vendors
Avis/Budget
Enterprise/National

Hertz
15,000 rentals annually

Last updated 4/13