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Customer Service Hours During the Holidays

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Insurance Insights

2017 Winter Holiday Break Schedule and Contact Information for UT Benefits Plan Administrators

Holiday ScheduleThe holidays are upon us and it often brings with it the chance to travel. Whatever your plans, we certainly hope for safe and healthy travels for everyone. But we all know that health care needs can come up when we least expect them.

As we approach the winter holiday break, we would like to remind you there will be some adjustments to the customer service hours for our UT Benefits Plan Administrators. This article is a convenient and handy reference whether you are staying at home or traveling.

You can find complete contact Information for all UT Benefits Plan Administrators on the UT System Office of Employee Benefits website.

 

CUSTOMER SERVICE CENTERS CLOSED ALL DAY ON THE DAYS LISTED BELOW, UNLESS OTHERWISE NOTED:

 

BCBSTX – (866)882-2034

Monday, December 25

Monday, January 1

 

Express Scripts

Active Employees – (800)818-0155

UT SELECT Part D retirees – (800) 860-7849

ESI Customer Service is open 24/7/365.

 

Delta Dental - (800) 893-3582

Friday, December 22

Monday, December 25

Friday, December 29

Monday, January 1

Website available 24/7

 

Superior Vision - (800) 507-3800

Monday, December 25

Monday, January 1

 

Maestro - (844) UTS-FLEX (887-3539)

Friday, December 8th after 2:00PM CT

Friday, December 22

Monday, December 25

Friday, December 29

Monday, January 1

 

Dearborn National - (866) 628-2606

Friday, December 22 after 3:00 PM CT

Monday, December 25

Friday, December 29 after 3PM CT

Monday, January 1

 

Health Enhancement Systems

Friday, December 22, from 12-5 PM, ET

Monday, December 25

Monday, January 1

 

Retirement Vendors

Fidelity Investments - (800) 343-0860

Voya Financial - (866) 506-2199

Lincoln Financial Group - (800) 454-6265 *8

TIAA - (800) 842-2776

VALIC - (800) 448-2542

 

All UT Retirement vendors are closed on Federal holidays.