Page title

Enhanced Customer Service with CONNECT

Main page content

Blog Category
Annual Enrollment

UT CONNECT is introducing a service to help make navigating healthcare simpler. It’s called CONNECT and is available to Employees and Retirees that enroll in the plan – providing personalized support to find doctors, schedule appointments with physicians, answer questions about benefits, and help find ways to save even more on out—of-pocket expenses for care. This service offers a single phone number to reach CONNECT navigators and nurses, who have access to UT Southwestern Medical directors.

To learn more about CONNECT and the UT CONNECT plan in general, please visit the plan's dedicated website at Here you will find a brief brochure detailing the plan and upcoming enhancements, including CONNECT and virtual doctor visits with no out-of-pocket cost through MDLIVE. You can also watch a brief video about the plan and the CONNECT enhanced customer service experience.