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UT CONNECT ACO Pilot Program Ends August 31, 2023

The UT CONNECT Accountable Care Organization (ACO) medical plan was an initiative between UT Southwestern Medical Center, Southwestern Health Resources and UT System. The pilot program, which began September 1, 2018, will end on August 31, 2023 and current UT CONNECT participants will be automatically transitioned to the UT SELECT Medical plan for coverage beginning September 1, 2023.

UT CONNECT ACO Medical Plan (for the Dallas / Fort Worth Area)

The UT CONNECT Accountable Care Organization (ACO), is available for Employees and certain Retirees living in the designated Dallas / Fort Worth (DFW) service area. This plan is an option that can be elected instead of UT SELECT during Initial or Annual Enrollment. By enrolling in the UT CONNECT ACO, participants will have access to excellent care managed through a designated primary care provider and will receive all of their medical services from a top-quality network of Southwestern Health Resources providers and facilities.

2022-2023 UT CONNECT Medical Plan Guide

Please review the details of the UT CONNECT plan below as well as a complete list of frequently asked questions.

To learn more about the plan, please visit the plan website maintained by Blue Cross Blue Shield of Texas (BCBSTX) where you can review the brochure and video with details about the plan and CONNECT, an enhanced customer service option to help make navigating healthcare simpler. Virtual doctor visits via MDLIVE are also offered under this plan, available 24/7/365 with a $0 copayment.


The UT CONNECT ACO focuses on achieving better health outcomes through closely managed medical care, and benefits are offered only for care obtained through a specific network of providers and facilities in the DFW area. Eligibility for the plan is limited to benefits-eligible Employees and non-Medicare eligible Retirees who live within the DFW service area. Retirees living in the area who are Medicare-eligible or who cover Medicare-eligible family members are not eligible to enroll in the UT CONNECT ACO, but continue to be eligible for the UT SELECT Medical plan.

IMPORTANT NOTE: New enrollees wishing to enroll in the UT CONNECT ACO plan must make an election during Annual Enrollment or following a qualifying change in status (allowed only in certain situations). If you are currently enrolled in the UT CONNECT ACO plan, you will continue in that plan unless you actively change to the UT SELECT Medical plan.

Quality Provider Network

By enrolling in the UT CONNECT ACO (administered by Blue Cross Blue Shield of Texas), you can be assured that you and your dependents will have access to carefully managed health care through a dedicated network of outstanding Southwestern Health Resources (SWHR) providers and facilities. To ensure a broad selection of providers in the Dallas area, UT CONNECT participants will have access to certain carefully-selected community doctors in addition to SWHR providers. If you currently receive services from a SWHR affiliated physician, they will be in the UT CONNECT provider network. If you don’t currently see a SWHR physician, but want to enroll in UT CONNECT, you can locate a network primary care provider online or by contacting the CONNECT team at (888) 399-8889

IMPORTANT NOTE: When enrolling in the UT CONNECT ACO plan, participants must designate a primary care provider (PCP) from the list of SWHR and affiliated community physicians. All care is coordinated through the PCP so participants must have one on file to receive benefits.

Out-of-Pocket Premium Savings

Just as with the UT SELECT Medical plan, full-time Employee-only and Retiree-only coverage is available at no cost to the primary subscriber. Out-of-pocket premium rates for full-time employee and retiree Subscriber/Spouse, Subscriber/Children, and Subscriber/Family levels of coverage are approximately 10% lower than those for the UT SELECT Medical plan. Check the complete UT Benefits premium rate chart to see the savings you can enjoy based on your level of coverage.

Enhanced Plan Design

When visiting UT CONNECT ACO network providers, benefits under the UT CONNECT plan are similar to those on the UT SELECT Medical plan. However, there are a few important differences between the two plans outlined below, and you can go online to take a deeper look at the UT CONNECT plan at

UT CONNECT Medical Plan


Administered by Blue Cross Blue Shield of Texas Yes Yes
Copay for Annual Primary Care Physician (PCP) Office Visit (Annually) $0 $30 (unless for preventive care)
Copay for PCP Office Visits (After the First Visit) $5 (unless for
preventive care)
$30 (unless for preventive care)
Copay for Specialist Office Visit $50 $50
Copay for Texas Health Urgent Care Facilities $40 $50
Copay for All Other Urgent Care Facilities $50 $50
Copay for First 5 Days of Inpatient Care for UT Southwestern, Texas Health, Children’s Health and Cook Children’s Hospital Locations $100 per day
($500 maximum)
$200 per day
($1,000 maximum)
Copay for Outpatient Facility (Plus Coinsurance) $150 $200
Annual Deductible - Individual / Family $500 / $1,500 $600 / $1,800
Coinsurance 80% plan / 20% member 80% plan / 20% member
Coinsurance Maximum - Individual / Family $3,500 $3,500
Annual Out-of-Pocket Maximum for the 2021-2022 plan year - Individual / Family (includes medical and prescription drug deductibles, copayments and coinsurance) $8,700 / $17,400 $8,700 / $17,400
Out-of-Network and Out-of-Area Benefits Urgent Care and Emergency Care Only Yes


IMPORTANT NOTE: Due to the managed care model of the UT CONNECT ACO plan, there are no benefits for out-of-network or out-of-area services except for urgent care and medical emergencies. 

The UT CONNECT ACO plan uses the prescription drug plan (administered by Express Scripts) that matches the UT SELECT prescription benefit. The UT CONNECT ACO plan includes Basic Life Insurance for employees and retirees, plus Accidental Death and Dismemberment Insurance for employees. 

Customer Service

For more information about the UT CONNECT ACO plan or further assistance, please check the UT CONNECT ACO Medical plan frequently asked questions. or contact the CONNECT team at (888) 399-8889, for enhanced customer service designed to make navigating healthcare simpler.

Other Enrollment Resources