Updated July 1, 2020
This document provides guidelines to promote a healthy and safe environment as more employees and tenants return to working in the UT System Building.
May Town Hall Meeting
The University of Texas System Administration is coordinating with local, state and national public health authorities to ensure it is doing all it can to minimize risks to its employees and the community. In addition to regular email updates, Chancellor James B. Milliken held Virtual Town Hall Meetings to communicate with System Administration staff on March 24, April 23, and May 29.
Time-sensitive or emergency messages about the status of UT System operations and the building will be sent by text. Employees should make sure that their cell phone information is enrolled and correct through this link: How to Contact Me in the Event of an Emergency.
The following FAQs are intended to provide guidance to UT System Administration employees on the application of policies and best practices related to COVID-19. The information on this page is not legal advice and is subject to change. Specific practices may vary depending on each department’s unique circumstances and needs. The UT System will update questions and answers as the situation evolves.
If you have questions that you would like considered for inclusion on this FAQ page, please submit them to COVIDemail@example.com. If you have a question that requires a direct and prompt response, contact the appropriate System Administration department office.
UT Systemwide Resources
- UT System COVID-19 Website
- UT System Office of Employee Benefits COVID-19 Key Benefit Details
- UT System Office of Human Resources Coronavirus Resources
- CDC COVID-19 Website
- CDC Resources for Healthcare Facilities
- Interim Guidance for Administrators of US Institutions of Higher Education
- Coronavirus Resources and Response – Office of Texas Governor Greg Abbott
- Letter from Governor Greg Abbott, March 13th, 2020
- Governor Greg Abbott's Disaster Declaration
- Governor Greg Abbott's March 26, 2020 Executive Order
- May 21, 2020 Air Travel Restrictions Lifted - Office of Texas Governor Abbott
- UT Systemwide Policies
UT System Administration Resources
- Guide to Returning to the Workplace
- UT System Administration HOPs
Why are we beginning to phase employees back into the workplace?
As the Governor has said, we must take steps to safely begin reopening Texas. Other state agencies already have increased their in-person services and UT institutions are preparing for the return of students and faculty. The UT System provides critical support and leadership to the institutions and the state of Texas, and we have a responsibility to do so as efficiently and effectively as possible.
The health and safety of UT System employees and building tenants are of the highest priority, and precautions have been in place to mitigate the risk for those who have continued to periodically report to the office over the past few months. Additional employees will gradually return in phases based on their health and family circumstances and job responsibilities, with consideration given first to those who have expressed a desire to return to the workplace.
Will there be a phased approach to re-enter the workplace?
Yes. Employees will begin returning to the workplace in phases as noted below, and taking into account the following:
1. Job duties cannot be performed remotely, or employees indicate they prefer to work in the building;
2. Job duties can partly, but not entirely, be performed remotely;
3. Employee is needed to work in the building based on managerial priority; and/or
4. Employee would be more productive onsite rather than working remotely
Phase I: Beginning June 15 – Up to 25 percent of System Administration staff will return to the office. Staffing decisions will be made by department heads and executive officers based on an employee’s risk and personal factors and associated business needs.
Phase II: Beginning August 1 – Up to 50 percent of System Administration staff will return to the office. Staffing decisions will continue to be made by department heads and executive officers based on an employee’s risk and personal factors and associated business needs.
Phase III: To be determined—The return of all employees to the UT System Building will be guided by available health data, our experience and the best advice from state and federal health authorities.
Are all building tenants (such as AFC) coming back in phases, or will they be back to maximum capacity before UT System Administration?
All building tenants, including AFC, are in the process of developing a thoughtful and conservative phased return to the building. Building Management is openly communicating and coordinating with tenants to confirm that local, state, and federal guidelines are observed to protect the health, safety, and welfare of all UT System Administration Building occupants. All building tenants have indicated that they will follow Landlord’s directives with regard to daily screenings, social distancing, face coverings, and exposure notifications as outlined in the UT System Administration Building Guide to Returning to the Workplace.
Is it possible to make returning to the building optional, at least until there is a real treatment or vaccine?
The return to the building will be gradual, with up to 25% of UT System employees returning to the building on June 15 and up to 50% on August 1. We may not have 100% of employees back in the building until a vaccine or treatments is available. Department heads and supervisors will have the responsibility for determining when employees are needed in the office, with consideration for their health and personal circumstances. We must be able to maintain business continuity and provide needed services to the institutions, which also are in the process of returning to their workplaces.
How will staffing be coordinated for returning to the workplace?
Physical Distancing—Staff who are in adjacent workstations will not be scheduled to work the same days or hours. If there is a business need for individuals to be in adjacent workstations, as determined by the supervisor and department head, Facilities Management is exploring plexiglass barriers or other controls to mitigate risk.
Remote Work—Employees who can accomplish their work remotely may continue to do so to reduce the number of individuals in the building with a supervisor’s approval. Depending on the business needs of the department, employees could work remotely on a full or partial day/week schedule.
Alternating Days—Departments are asked to schedule partial staffing on alternating days to limit the number of individuals in the building and enable physical distancing, especially in areas with large common workspaces.
Staggered Reporting/Departing—To reduce the number of people coming together at the building’s entry/exit points, the beginning and end of the workday will be staggered.
I have one of the higher risk conditions, but it is very controlled. Some of my job duties are better done at the office. Will my health condition preclude me from coming to the office at all?
No. While you will not be required to return to the workplace, you will not be prohibited, either. Staffing decisions will be made by department heads and executive officers based on an employee’s risk and personal factors and associated business needs. There will be safeguards in place in the building to lower the risk of transmission, but we cannot fully eliminate that risk. Each employee will be responsible for following the required precautions to help mitigate the risk of infection for themselves and others.
Guidance and Training
Where can I find the training required for returning to the workplace?
You can access the training in the Learning Zone. The job aid to help you find the training can be found on the Office of Human Resources Coronavirus Resources website.
What is the deadline for completing the UT System Guidelines and Safe Practices for Returning to the Workplace training?
Please review and acknowledge the training before or immediately upon your return to the UT System Building.
Who should I contact if I am having issues completing the training?
Please contact Grace Depmore in the Office of Talent and Innovation for assistance with any training issues.
Will there be screening for people entering the building?
Yes. Daily health screenings and temperature checks will be conducted in the first-floor lobby of the UT System building. Individuals who pass the screening and temperature check will have a sticker placed on their badge, enabling them to reenter the building the rest of that day without going through an additional screening process.
Individuals who answers “yes” to any of the screening questions or who have an elevated temperature (above 100.4 degrees) will be denied entry.
Each day, employees should be prepared to answer the following three screening questions before entering the building:
Have you developed new onset or increased symptoms consistent with Covid-19?
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Have you been in known contact with anyone who has been diagnosed with Covid-19 in the last 14 days?
Have you traveled internationally in the last 14 days?
How will situations of non-compliance with the building safety requirements be handled?
People who refuse the health screening will be asked to return home and not be allowed to enter the building.
If you witness situations of non-compliance with safety guidelines once in the building, employees are encouraged to:
Remind those individuals of the guidelines;
Talk to your supervisor or department head;
Send a message to the COVID-19 email (COVIDfirstname.lastname@example.org); or
Anonymous reports can be made through the Compliance Hotline (1-877-217-2426 or Online).
Will masks or face coverings be required in the building?
Face masks or face coverings must be worn in common areas of the building and where physical distancing measures are difficult to maintain, such as elevators, shared workspaces, meeting rooms and breakrooms.
Individuals should provide their own face masks and wear them as they come into the building. Disposable masks will be available if an employee forgets to bring their own. UT System has ordered cloth masks and will provide one per System Administration employee (expected delivery is around July 15).
Masks should be washed and/or replaced regularly. Cloth face coverings should be laundered after each day they are worn. Disposable masks should not be used for more than one day and should then be thrown away.
Will employees in cubicles be required to masks or face coverings all day?
Masks or face coverings are required if at least 6 feet of separation cannot be maintained. If workstations are less than 6 feet apart and adjacent staff will be working at the same time, Facilities Management is exploring plexiglass barriers or other controls to mitigate the risk so employees may not have to wear a mask all day. Supervisors and department heads have been asked to coordinate work schedules with staff to avoid having employees working in adjacent workstations.
What do I do if I am diagnosed with COVID-19?
Any occupant of the building who is exposed to or diagnosed with COVID-19 must immediately report that exposure or diagnosis to their supervisor, who will notify appropriate System Administration officials, including Human Resources. Supervisors and department heads must exercise the same level of confidentiality and treat the information and records they receive from an employee as they would any ADA or FMLA documentation.
Employees who contract the coronavirus will not be allowed to return to work until they meet one of the following two conditions and provide Human Resources with a doctor’s note certifying fitness to return:
At least 3 days (72 hours) have passed since recovery, which is defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath); and at least 10 days have passed since symptoms first appeared;
Resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath) and negative results of an FDA Emergency Use Authorized COVID-19 molecular assay for detection of SARS-CoV-2 RNA from at least two consecutive respiratory specimens collected at least 24 hours apart (total of two negative specimens).
Will you notify staff and tenants if there is a positive case in the building?
If a UT System Building occupant receives a positive COVID-19 diagnosis, System Administration will follow the CDC guidelines for contact tracing to identify any employees who may have been exposed. Building occupants will be notified if there is a confirmed positive diagnosis, but the privacy of the employee and all other possibly affected employees will be maintained.
Employees who are determined to be at-risk due to exposure will be asked to self-isolate for 14 days at home .
With confirmed reports of people working in the UT System Building who have tested positive for COVID-19, what is being done to make sure spaces are clean and safe?
PBS, the cleaning contractor, cleans and disinfects all common areas at least 3 times a day. Upon notification of a confirmed report, Facilities Management will take steps to immediately clean and disinfect all areas known to have been accessed by the employee. This includes the individual’s work area, any common areas, the screening area, lobby and elevators. In addition to the cleaning, Facilities Management has also increased the amount of fresh air that is circulated in the building, the frequency of air filter maintenance, and filter changes.
When identifying individuals “who worked near” a person confirmed to have tested positive for COVID, are you able to track those who may have come in contact with the individual in the common areas, such as at the COVID screening area in the lobby or riding in the elevator together? What steps are taken to identify all individuals with whom the COVID positive person may have had contact?
When a confirmed case is reported, a member of the COVID -19 team will interview the individual to determine the dates, times and locations of the person in the building. This includes the individual’s work area, any common areas, screening area, lobby and elevators. The team member will also ask whether the person had close contact with any individual in the building. For COVID-19, a close contact is defined as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient is isolated. If any close contacts are identified, the team member will notify these individuals, instruct them to self-isolate for 14 days, and advise them to consult their healthcare provider if COVID-19 symptoms develop.
Facilities (Including Cleaning, Meetings, and Use of Amenities)
What is the plan for keeping the building clean?
The building interior will be cleaned and disinfected according to CDC guidelines and Occupational and Environmental Safety Office requirements. The custodial staff will regularly clean all common areas, including lobbies, meeting rooms, breakrooms, restrooms and main hallways.
Disinfectant wipes will be provided for employees to use in cleaning their own desks and workspaces and any shared equipment they use.
HVAC, mechanical, electrical and plumbing systems will be regularly assessed and cleaned.
Employees should use disinfectant wipes to clean the surfaces of commonly used equipment and surfaces, such as printers and doorknobs, before and after use.
Will meetings and visitors be allowed?
To avoid large numbers of employees congregating in meeting spaces, the use of meeting platforms such as TEAMS, Skype, and Zoom is highly recommended.
Each conference room has a significantly reduced capacity and occupancy is clearly marked with signage. While in the meeting space, attendees should maintain physical distance of at least 6 feet.
Coordinate meeting schedules through the online system and notify Facilities Management whenever a meeting room is used. This will enable the custodial crew to clean and disinfect the room between uses. Thirty minutes will be reserved between meetings to provide time for crews to thoroughly clean and disinfect the rooms.
Inviting visitors and other guests to the UT System Building is strongly discouraged and should be limited to essential business only.
What are the guidelines for use of building amenities and common areas?
Lobbies: Individuals should limit the amount of time spent in the lobbies to the extent practical. Masks or face coverings must always be worn while in the lobbies.
Elevators: No more than 4 people at a time are allowed in an elevator to avoid proximity with others in a confined space. Masks or face coverings must always be worn while in the elevators.
Restrooms: Limit the number of people in a restroom at one time and avoid queuing or congregating to maintain at least 6 feet distance between individuals. Wash hands thoroughly to reduce potential transmission of the virus. Masks or face coverings must always be worn while in the restrooms.
Breakrooms: No more than 3 people may be in a break room at one time. Eating on the tables in the breakrooms is not permitted. Masks or face coverings must always be worn while in the breakrooms. Single serve coffee and water/ice machines will continue to operate but shared coffeepots may not be used. Disposable plates, cups, and flatware will be provided.
Wellness Center: The Wellness Center will be open from 7 a.m. to 7 p.m. daily. Disinfection and additional cleaning will occur Monday through Friday in the evenings and during the hours of 9:30-10:30 a.m. and 2:00-3:00 p.m.
No more than 10 occupants may be in the equipment and free weight areas of the Wellness Center at one time.
Individuals must maintain at least 6 feet of distance from one another unless required for a safety reason such as spotting, in which case a mask or face covering must be worn.
Equipment must be wiped down before and after use by the person using the equipment.
Maximum occupancy in the Wellness Center classrooms will be posted.
Individuals must also maintain at least 6 feet of distance from one another in locker rooms and shower areas.
Grab-N-Go: The Grab-N-Go on the 19th floor will be open but anyone entering the area must wear a mask or face covering and observe physical distancing guidelines. Food, drink, and snack options will be limited through the early phases of returning to the building.
What is System Administration doing to protect employees in response to COVID-19?
A task force made up of representatives from multiple UT System Administration departments is carefully monitoring information provided by the Centers for Disease Control (CDC) and local, county and state public health authorities. The System Administration’s Pandemic Response Plan has been activated and changes to daily operations have been made to help protect employees and the community. The UT System is complying with all federal, state and local government orders.
What is the UT System doing to support the institutions and the state?
Chancellor Milliken, Executive Vice Chancellors Leslie and Zerwas, Vice Chancellor for Health Affairs and Chief Medical Officer Lakey and Chief Compliance and Risk Officer Dendy regularly meet virtually with the institution presidents at least twice per week to discuss challenges facing the institutions, determine the support needed and share best practices. Representatives from UT System’s HR, legal and risk management offices are also meeting regularly with their counterparts at the institutions to offer assistance and guidance. A cross-functional team representing multiple System Administration departments is also meeting twice-meets weekly to communicate and coordinate responses to and from the institutions and federal, state and local government and health officials.
Governor Abbott recently appointed Dr. Zerwas to serve on a statewide strike task force with responsibility for hospital relations and preparedness and as a medical advisor on his Strike Force to Open Texas. Dr. Lakey is also coordinating with state officials on the COVID-19 response and protections. Both are working closely with the UT health institutions to ensure they are able to help them most effectively serve patients and protect employees.
What steps are department heads and employees taking to respond to the current situation with COVID-19?
Implementing department’s business continuity and contingency plans.
Maintaining all critical business operations, with responsible individuals and backup personnel designated.
Providing telecommuting options and adjusted job duties for employees working remotely.
Supporting employees who are telecommuting by sharing resources and keeping them informed of training and other opportunities.
Allowing flexible schedules for employees working remotely who are also taking care of young children or other family members at home.
Updating and maintaining department emergency contact lists.
Ensuring that department supervisors stay up-to-date on System Administration communications related to COVID-19 and encouraging them to ask questions and reach out to the Office of Talent and Innovation (Human Resources) and ORM for assistance as needed.
Telecommuting when possible and maintaining job responsibilities using remote access. OTIS has information posted on UT4U and is available to help with various remote access options.
Using available technology, such as Zoom, Skype for Business, and Microsoft Teams to maintain contact with coworkers.
Maintaining personal health and safety practices. Refer to CDC guidance for best practices on how to protect yourself.
Are employees permitted to travel for business?
On May 21, Governor Abbott terminated the air travel restrictions the state had implemented in response to the COVID-19 pandemic, which eliminated the need for those arriving from designated areas to self-isolate for 14 days. Federal guidance from the CDC and Department of State still advises against travel internationally.
Essential travel may be permitted but must be approved by your department head as well as an Executive Officer, Phil Dendy, or Julie Goonewardene. Many cities and counties, including in Central Texas, have issued stay-at-home orders advising that travel of any kind be limited to essential activities.
Those traveling should allot additional time for airport screening measures, which generally include temperature checks and questionnaires, and should follow directives from authorities. No one should travel while sick, lest they risk additional screening measures, potential entry denial, and quarantine. Additionally, anyone who is sick risks spreading germs and infection to others. The CDC answers other common travel-related questions, including the risk of infection on airplanes, here.
Are employees required to report personal travel to their department?
Employees should notify their department head if there is any concern that personal travel plans could affect your ability to return to work.
Refer to the Health & Safety section below.
Refer to the Human Resources section below for information on employee telecommuting or leave during self-isolation.
Are employees required to report travel (business or personal) by employees’ household members?
Employees must notify their manager if they have a household member who travels internationally. An employee may be required to work from home and self-isolate for 14 days after the family member’s return from a trip.
During the March Town Hall meeting, Dr. Lakey mentioned a helpful article about the coronavirus and how it spreads. Can I get a copy of it?
The article Dr. Lakey mentioned appeared in the March 20, 2020, issue of The Atlantic. “Why the Coronavirus Has Been So Successful” explains scientists’ theories about where it came from and why it’s behaving in such an extreme way.
Do employees have to report to anyone at System Administration if they suspect they have COVID-19 or have a positive diagnosis of COVID-19?
Yes, employees should report this information to their immediate supervisor verbally or in writing.
Employees should limit the information they provide to their immediate supervisors to the basis for their report - whether they suspect they have COVID-19 or have a positive diagnosis of COVID-19. Employees should not send any medical documentation unless requested by HR. If HR requires further information, they will contact the employee and will keep the information confidential in accordance with state and federal laws related to employee health records.
What should immediate supervisors do if one of their employees reports they suspect they have COVID-19 or have a positive diagnosis of COVID-19?
Supervisors should treat the information confidentially and send it to HR. Supervisors and department heads must exercise the same level of confidentiality and treat the information and records they receive from an employee as they would with any ADA or FMLA documentation.
Will System Administration share employees’ reports of suspected or positive COVID-19 cases with anyone outside of System Administration?
System Administration may provide information to local, state, or federal health authorities as requested to facilitate ongoing measures to address and prevent spread of the illness. System Administration will follow the CDC recommendations related to reporting.
If someone develops symptoms of respiratory illness and has traveled from an affected geographic area within 14 days of symptom onset or has other reason to believe that the symptoms are related to possible COVID-19 exposure, what steps should they take?
According to the CDC and other public health authorities, anyone exposed to COVID-19, even if asymptomatic, should self-isolate for 14 days. Those who contract COVID-19 will also be isolated and should follow the advice of medical personnel. Call your medical provider to seek guidance. Many providers are providing guidance through telehealth services or other means that could prevent a trip to the doctor’s office. If needed, the medical provider may direct you to come into the clinic or go to the emergency room if your symptoms are severe. Again, it is important to call ahead so that they are ready for your visit.
Your healthcare provider will work with the local health department to decide if COVID-19 testing is needed. Drive-through options for testing are currently being developed in the Austin area, and you may be advised to visit one if your healthcare provider believes testing is needed.
The individual should be isolated from others while arrangements are made for transport to appropriate medical care.
Employees who suspect they have COVID-19 or have received a positive diagnosis should notify their immediate supervisor verbally or in writing (email). System Administration may require the employee to follow any quarantine or isolation orders. In those cases, department heads should determine how best to allow employees to work remotely if not already doing so.
What should an employee do before returning to work after a period of self-isolation?
After the 14 days of self-isolation, individuals should contact their supervisor for updated guidance and requirements before returning to work in the building. Employees who are working remotely may be able to continue working during the self-isolation period.
Are any additional efforts being taken to clean the building?
The cleaning staff continue to more frequently wipe down high-touch surfaces, including door handles, printers and countertops. Disposable flatware, cups and plates have been provided in the breakrooms.
Does the UT System have authority to restrict access to our business locations?
Yes. To limit the possibility of employees being exposed to COVID-19, System Administration may opt to restrict access to its locations by anyone other than employees, including visitors and vendors. At this time, access to the building is allowed only through badge access. The Army Futures Command and UTIMCO have agreed to follow UT System’s lead in limiting access to the building. UFCU customers are no longer able to access the lobby and garage.
Will System Administration notify its employees if it receives notice that a System Administration employee, occupant of or visitor to the UT System building or other System Administration location has tested positive for COVID-19?
A positive COVID-19 diagnosis is confidential health information. System Administration will notify employees in a timely manner if it is notified of a positive COVID-19 case among its workforce, tenants, or visitors (including vendors) if it determines that health and safety concerns warrant notification and if disclosure is consistent with guidance from federal, state, and/or local health authorities.
Because most System Administration employees and building tenants are currently telecommuting, the risk of exposure has decreased. If the positive case is an individual who has not physically worked or been in a System Administration location in 14 days or more, notification may not be warranted. Also, not all System Administration employees work in the same city, and a confirmed positive case of a Houston-, Dallas-, or Midland-based employee may not warrant a notification to all Austin-based System Administration employees, for example.
If a notification is made, it will be (1) to employees believed to have been in contact with the positive individual (e.g., who were in the same area of the building within a relevant timeframe); and (2) limited to information necessary to protect the health of those possibly exposed to the positive individual.
For Human Resources-related questions not addressed below, supervisors should contact their HR Business Partners. For leave-related questions, employees may email email@example.com.
For the purposes of on-site work during the pandemic, who is defined as “essential personnel” at System Administration?
Department heads should determine essential personnel for on-site work according to departmental functions and business needs. At this time, the goal is to limit essential personnel to employees whose job functions require them to be in the building.
What are the expectations for employees who telecommute during the COVID-19 outbreak?
Telecommuting employees are expected to complete their job responsibilities as established by their supervisors and to work their regular total number of weekly hours. Supervisors may allow employees to perform work outside of regular business hours and must approve flexible work arrangements in writing (email) with the employee.
Employees who continue to work in the building based on business needs and in consultation with their supervisors should take whatever technology and/or materials are needed to work remotely home with them on a daily basis. Employees who need to take a sick day or wish to take a day off should request the use of personal leave as they typically do.
During the period that the System Administration workforce is primarily working remotely, can employees take their desk chairs from their UT System offices to use in their temporary home offices?
Generally, employees will not be permitted to take their office chairs from the System Administration building to use at home. If an employee has a physical condition that may qualify them to use their office chair at home as a reasonable accommodation, they should contact Human Resources at firstname.lastname@example.org.
During the period that System Administration is encouraging the workforce to telecommute, may a supervisor allow telecommuting by independent contractors, contracted temporary employees, or UTemps who provide services physically located in their department?
Yes. Independent contractors, contracted temporary employees, and UTemps may be allowed to telecommute if department heads determine that their work may be performed remotely and is necessary for business continuity purposes.
If System Administration requires all but essential personnel to telecommute and an employee’s job duties cannot be performed remotely during that period, how will the employee’s time be treated?
Generally, for leave-eligible employees (those who work at least 20 hours and whose positions do not require student status):
The employee’s job duties may be temporarily adjusted to require work that can be performed remotely;
The employee may use their accrued paid leave (e.g., vacation leave or compensatory time) until it is exhausted; or
The employee may be eligible for leave under the Families First Coronavirus Response Act (FFCRA), depending on the circumstances.
After employees have exhausted accrued paid leave, System Administration may require the employee to take unpaid leave.
For employees who are not leave-eligible:
The employee may be temporarily assigned work that can be performed remotely;
The employee may be eligible for leave under the Families First Coronavirus Response Act (FFCRA), depending on the circumstances; or
If remote work is unavailable, the employees may be required to take unpaid leave.
What type of paid leave is available under the Families First Coronavirus Response Act (FFCRA) enacted on March 18, 2020, and effective on April 1, 2020?
Employees should refer to UT System’s Coronavirus Leave Guide for detailed guidance on the FFCRA.
Does the Family and Medical Leave Act (FMLA) entitle an employee to take leave to avoid contracting COVID-19?
No. Generally, the FMLA provides protected leave for an employee’s own, actual serious health condition or for the employee to care for a family member (defined by law) who has an actual, serious health condition. A “serious health condition” does not include concern that COVID-19 or any other disease could be contracted.
Should a department head require an employee who is out sick (not due to COVID-19) to provide a health care provider’s note before returning to work?
UTS policy (HOP 3.3.1) requires an employee to provide their manager a doctor’s note indicating the cause or nature of the condition when an employee returns to work after an absence of three or more consecutive workdays. This requirement may be modified as the current situation requires.
If an employee becomes sick or must care for a family member who is sick (due to COVID-19 or another illness), can the employee’s time be designated as sick leave?
If an employee or family member becomes ill from COVID-19, the employee’s leave may be designated as paid leave under the Families First Coronavirus Response Act (FFCRA) or, if the employee elects, as state sick leave. Employees should refer to UT System’s Coronavirus Leave Guide for detailed guidance. Depending on the circumstances, including employee eligibility, the leave may also be designated as Family and Medical Leave.
UT System sick leave policies and practices will apply if an employee or family member becomes ill unrelated to COVID-19.
If an employee is sick or caring for a family member and not working, they should notify their supervisor.
Employees may want to discuss with their supervisor the possibility of using leave intermittently. Supervisors should reach out to HR for guidance regarding employee leave.
When primary/secondary schools and/or childcare centers are closed , can employees who are parents or caregivers take time off from work to care for family members impacted by the school closure?
If possible, the employee could telecommute according to System Administration guidelines.
If the employee cannot work or telecommute due to school closures or the unavailability of child care, the employee may be eligible to use paid leave under the Families First Coronavirus Response Act or may use accrued vacation or compensatory time. Employees should refer to UT System’s Coronavirus Leave Guide for detailed guidance.
If personnel are required to work despite a worksite closure, will they be eligible for hazard pay?
By Texas law, only certain law enforcement personnel are eligible for hazardous duty pay.
If an employee is confirmed to have contracted COVID-19 in the course and scope of employment, is the employee eligible for workers’ compensation benefits?
Any UT employee who believes he or she has suffered an on-the-job injury or illness should contact their WCI Representative to report the injury or illness.
Will UT SELECT provide coverage for COVID-19? What out-of-pocket costs should a member expect to pay?
- Effective immediately, the UT SELECT, and UT CONNECT plan will not require prior authorization and will waive member copayments, coinsurance, and deductibles associated with testing for COVID-19 when medically necessary and consistent with Centers for Disease Control (CDC) guidance.
- With regard to treatment for COVID-19, UT SELECT and UT CONNECT will cover medically necessary services at 100%including network physician services, hospitalization, and emergency services.
- No primary care physician copayment will apply for medically necessary COVID-19 treatment delivered to a patient who may be quarantined under CDC guidelines in a setting other than inpatient.
- For specific questions about your UT SELECT coverage, members should call your Blue Cross and Blue Shield Health Advocate at 866-882-2034. For UT CONNECT please contact the CONNECT customer service team at 888-399-8889.
- Telemedicine and telehealth visits for medical and behavioral health care will now be covered for patients seeking non-COVID-19 related care through their providers office. A copayment will apply. This will assist our members to maintain social distancing and stay-in-place requirements.
- Virtual doctor visits through MDLIVE continue to be available with no out-of-pocket costs and can be used when appropriate.
- Members seeking step down post-acute medical care will not be required to obtain a prior authorization prior to moving to post-acute care. This allows hospitals to move and clear non-COVID-19 patients appropriately and timely. Prior Authorization continues to be required for behavioral health post-acute care.
- Any person experiencing illness should contact their doctor or MDLIVE.
- Should members need to access an early refill of prescription medication, they may do so through their UT SELECT and UT CONNECT prescription benefits. Express Scripts, our pharmacy benefit manager, has lifted the “refill too soon” limitations to accommodate early refills for prescription medications up to a 90-day supply.
- All other UT Benefits programs will continue to operate according to the plan specifications outlined here. This includes dental, vision, Short Term Disability, Long Term Disability and Life Insurance. For disability and life insurance purposes, COVID-19 will be considered just as any other illness.
I appreciate the opportunity to work from home but I miss my usual routine and my coworkers. How can I make the most of this new working arrangement?
Adjusting to fulltime telecommuting can be more difficult than one might expect. It may feel isolating if you’re home alone, or challenging to balance work/life issues when working with spouses and/or children nearby. UT System’s Employee Benefits offers tips for working productively—and staying emotionally healthy—while working remotely.