Communication
If we give people the right information, they will do the right things.
Our success is based on the support of others, collaboration is critical.
Integrity and Fairness
We need to be consistent and honest.
When in doubt, be fair.
Diligence and Responsibility
We will expend the time and energy needed to get the task done.
Focus on Results
In the end we will be judged less on our effort and more on what we achieve.
Encouragement of Creativity & Flexibility & Tolerance for Risk
To try something and succeed is obviously best.
To try something and fail (with the right intent and within reason) is the next best alternative.
Not to try at all is the only unacceptable action.
Service and Value to our Customers
We should ALWAYS be courteous, responsive, capable and timely.
If it doesn’t add value, we shouldn’t do it.
“M”andate
“O”versight Look to do LESS of this (where appropriate)
“R”esources Look to do MORE of this
“E”xpertise