41% of travel reservations are booked 7-20 days prior to departure
38% of travel reservations are booked 21 or more days prior to departure
For each ticket issued, an average of three calls are placed to the travel agency
Two out of three calls include a reservation change
30% of reservations change while in travel status
5% of reservations are cancelled
Travel Destinations
85% of travel is domestic (including Mexico/Canada)
Top Travel Destinations - Domestic
Austin
Dallas
Houston
Los Angeles
Washington, DC
Mexico City
Toronto
15% of travel is international
Top Travel Destinations - International
Paris
London
Amsterdam
Tokyo
Bangkok
Average Ticket Price
Domestic travel: $371.00
International travel: $1010.00
Average cost per air mile: 17 cents
Airport Parking
Average daily rate: $10.00
Travel Agencies
Corporate Travel
Navigant Travel
Sun Travel
STA Travel
Client Satisfaction Survey
Over 1000 travelers/arrangers have responded to an optional travel agency survey. Of those, 92% rank services in the excellent/good categories
Online Booking Tools
GetThere/QuickTrip
Southwest Airlines SWABIZ
Travel Agency/Online Reservation Service Fees
Range from $0.00 to $33.00
Car Vendors (state contract)
Advantage
Avis
Enterprise
15,000 rentals annually
Primary Hotel Chains
Marriott
Sheraton
Radisson
Last updated 01/08
