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Blue Cross and Blue Shield of Texas 24/7 Nurseline
Around-the-Clock, Toll-Free Support
Health concerns don’t always follow a 9-to-5 schedule. Fortunately, registered nurses are on call at (888) 315-9473 to answer your health questions 24 hours a day, seven days a week. Registered nurses can answer your health questions; help you decide where to get care and give you general tips for staying healthy.
When should you call? Anytime!
The toll-free Nurseline can help you or a covered family member get answers to basic health questions and address concerns such as:
When to go to your doctor, urgent care center or emergency room
Reliable self-care home treatments
Medications and side effects
Self-help and support groups
Local physician and hospital resources
Plus, when you call, you can access an audio library of more than 1,000 health topics—from allergies to women’s health—with more than 600 topics available in Spanish.
Get the information you need, just when you need it.
Note: For medical emergencies, call 911 or your local emergency services first. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.
