Administration
Questions
Address:
The University of Texas System WCI
210 West 6th Street, Suite B.140E
Austin, Texas 78701
Phone: 512.499.4663
Fax: 512.499.4671
Melissa Steger – Assistant Director, Workers' Compensation Insurance
Phone: 512.579.5021
Fax: 512.499.4671
Plans, organizes, leads, and controls the Workers’ Compensation Insurance program areas:
- Workers’ Compensation Insurance
- Out-of-State employee coverage
- International employee coverage
- Defense Based Act Claims
Maureen Calvin – Administrative Assistant
Phone: 512.499.4663
Fax: 512.499.4671
- Provides administrative support to Assistant Director and other Workers’ Compensation Insurance (WCI) staff
- Assists with implementation, training, and internal support of WCI programs
- Manages records retention for WCI
- Develops, prepares and updates Requests for Proposals and WCI presentations
- Manages communications, meetings, and travel for WCI field offices
Amy Lee – Program Coordinator
Phone: 512.499.4645
Fax: 512.499.4671
- Assists in the administration of the Workers’ Compensation Insurance programs
- Advises, reviews, and evaluates services offered from outside vendors
- Liaison to institutions
- Develops, implements and supports internal controls of Workers’ Compensation programs
- Coordinates and prepares Request for Proposal for Workers’ Compensation programs
UT System Claims Supervisors
- Manages the daily operation of the Austin Workers’ Compensation Insurance field office
- Assists in the administration of the Workers’ Compensation program
- Supervises and develops field office employees
- Audits claims for compliance with state workers’ compensation rules and regulations
- Provides training and resource guidance to Institutions
Juanita Pichler - Claims Supervisor
Phone: 512.499.4659
Fax: 512.499.4671
Linda Smith - Claims Supervisor
Phone: 281.692.1649
Fax: 512.579.5165
Catherine Rowe - Claims Supervisor
Phone: 512.499.4581
Fax: 512.499.4671
Claims Staff
- Adjusts and manages Workers’ Compensation Insurance claims
- Researches, prepares documentation, and represents The University of Texas System at administrative hearings
- Provides training and resource guidance to Institutions
- Provides customer service over the phone to claimants, Division of Workers’ Compensation officers, Institutions, and providers
- Prepares and completes Division of Workers’ Compensation forms and documentation
Lisa Cummings - Claims Adjuster
Phone: 512.499.4647
Eva Villanueva - Claims Adjuster
Phone: 512.499.4670
Marie Hoffman- Claims Assistant
Phone: 512.499.4675
Jennifer Strader - Claims Adjuster
Phone: 972.419.0414
Betty Townsend - Claims Assistant
Phone: 972.419.0425
Terence Green - Claims Clerk
Phone: 713.268.7813
Patricia Small - Claims Adjuster
Phone: 713.268.7819
Alishia Terry - Claims Adjuster
Phone: 713.500.3430
Tina Rector - Claims Assistant
Phone: 713.268.7816
