Who to Contact

Human Resources & Benefits Offices

UT INSTITUTION ADDRESS CONTACT INFORMATION
Stephen F. Austin State University Human Resources Benefits

Human Resources, Benefits
1936 North Street
Austin Building, Room 201
Nacogdoches, TX 75962

P: (936) 468-2304
F: (936) 468-1104 
benefits@sfasu.edu

UT Arlington Human Resources

Office of Human Resources
J.D. Wetsel Building
1225 W. Mitchell, Suite 212
Arlington, TX 76019

P: (817) 272-5554
F: (817) 272-7288 
benefits@uta.edu

Human Resources Service Center
1616 Guadalupe Street, Suite 1.408
Austin, TX 78701 

P: (512) 471-4772 or
Toll-Free :(800) 687-4178
F: (512) 232-3524
HRSC@austin.utexas.edu

UT Dallas Human Resources

Human Resources Management
800 W. Campbell Road, AD 10
Richardson, TX 75080

P: (972) 883-2221
F: (972) 883-2156
benefits@utdallas.edu
UT El Paso Human Resources

Human Resource Services Dept.
Administration Building, Room 216
500 West University Avenue
El Paso, TX 79968-0507

P: (915) 747-5202
F: (915) 747-5815
benefits@utep.edu
UTHealth Houston Benefits Office

Employee Benefit Services
7000 Fannin, Suite 150
University Center Tower (UCT) 10th Floor  
Houston, TX 77030

P: (713) 500-3935
F: (713) 500-0342
benefits@uth.tmc.edu
UT Health San Antonio Human Resources

Physical Address:
Office of Human Resources
One Technology Center
7411 John Smith Dr., Suite 500 
San Antonio, TX 78229

Mailing Address:
Office of Human Resources
7703 Floyd Curl Drive
Mail Code 7972 
San Antonio, TX 78229

P: (210) 567-2600
F: (210) 567-6791
ben-admin@uthscsa.edu
UT Health Tyler Human Resources 

Human Resources
11937 US Highway 271
Tyler, TX 75708-3154

P: (903) 877-7740
F: (903) 877-5394
benefits@uttyler.edu

UT MD Anderson Cancer Center

    Human Resources Benefits










 
     Faculty & Executive Benefits (FEB)

 


Physical Address:
Human Resources Benefits
Mid Campus Building 1 (1MC17.2244)
7007 Bertner Avenue
Houston, TX 77030-4009

Mailing Address:
MD Anderson Cancer Center
HR Benefits & Recognition, Unit 1641
7007 Bertner Avenue
Houston, TX 77030-4009

Physical Address:
Mid Campus Building 1 (1MC17.2244)
7007 Bertner Avenue
Houston, TX 77030-4009

Mailing Address:
MD Anderson Cancer Center
Faculty & Executive Benefits, Unit 1660 
7007 Bertner Avenue
Houston, TX 77030-4009

 


P: (713) 745-myHR (6947) -
Option 1
F: (713) 745-7160
HRBenefits@mdanderson.org







 
P: (713) 792-7600
UT Medical Branch at Galveston Benefits Office Employee Benefits Services
301 University Blvd.
Galveston, TX 77555-0940

P: (409) 772-2630
Toll Free (866) 996-8862
F: (409) 772-2754 
benefits.services@utmb.edu

UT Permian Basin Human Resources

Human Resources
Mesa Building, Room 1224
4901 East University
Odessa, TX 79762

P: (432) 552-2753 
F: (432) 552-3747
benefits@utpb.edu
UT Rio Grande Valley Human Resources

Edinburg 
1201 West University Drive
Maryalice Shary Shivers
Building (EMASS) 2.126
Edinburg, TX 78541
Brownsville
2395 West University Blvd.
Vaquero Plaza Building B (BVAQB)
Brownsville, TX 78520
Harlingen
2102 Treasure Hills Blvd.
Harlingen, TX 78550

Edinburg
P: (956) 665-2451
Brownsville
P: (956) 882-8205
benefits@utrgv.edu
UT San Antonio Human Resources

Human Resources
1 UTSA Circle
San Antonio, TX 78249-0610

P: (210) 458-4250
HR@utsa.edu
UT Southwestern Medical Center Human Resources   

Human Resources
5323 Harry Hines Boulevard
Dallas, TX 75390-9023

P: (214) 648-9830
F: (214) 648-9881
benefits@utsouthwestern.edu
UT System Administration Human Resources

Office of Talent & Innovation
210 W 7th Street
Austin, TX 78701

P: (512) 499-4587
F: (512) 499-4395 
grp-hrsp@utsystem.edu
UT Tyler Human Resources

Office of Human Resources
3900 University Blvd
Tyler, TX 75799

P: (903) 566-7234  
F: (903) 565-5690
benefits@uttyler.edu

 

UT Benefits Plan Administrators

For specific requests about Claims, ID cards or details about your plan benefits, you may contact each Plan Administrator directly or visit their website.

PLAN CLAIMS ADDRESS CUSTOMER SERVICE

UT SELECT Medical
Blue Cross and Blue Shield of Texas
Group: 71778

P.O. Box 660044
Dallas, TX 75266-0044
(866) 882-2034
24 hrs. a day, 7 days a week*

UT CARE Medicare PPO (effective January 1, 2023)
Blue Cross and Blue Shield of Texas
Group: PTX00020

Blue Cross Medicare Advantage (Claims)  
PO Box 4195
Scranton, PA 18505
(877) 842-7562
TTY 711
24 hrs. a day, 7 days a week*    

Prescription Plan for UT SELECT
Express Scripts
Group: UTSYSRX

P.O. Box 14711
Lexington, KY 40512
(800) 818-0155
24 hrs. a day, 7 days a week

Part D Prescription Plan for UT CARE
Group: 7454MDRX

N/A
(800) 860-7849
TTY (800) 716-3231
24 hrs. a day, 7 days a week

Living Well: Make it a Priority
University of Texas System
Office of Employee Benefits

N/A
(512) 499-4616

UT SELECT Dental and UT SELECT Dental Plus
Delta Dental
Group: 05968

P.O. Box 1809
Alpharetta, GA 30023
(800) 893-3582
M-F 6:15 AM - 6:30 PM CT

DeltaCare Dental HMO
Delta Dental
Group: 76690

P.O. Box 1810
Alpharetta, GA 30023
(800) 893-3582
M-F 7 AM - 8 PM CT
Group: 26856
P.O. Box 967
Rancho Cordova, CA 95741-0949    

(844) 549-2603 
M-F 7 AM - 8 PM CT
Sat 10 AM - 3:30 PM CT

Group Term Life
Blue Cross and Blue Shield of Texas (formerly Dearborn)    
Group: GFZ71778

Attn: Life Claims Department
P.O. Box 7070 
Downers Grove, IL 60515
(866) 628-2606
M-F 7 AM - 7 PM CT

Accidental Death & Dismemberment
Blue Cross and Blue Shield of Texas (formerly Dearborn)
Group: GFZ71778

Attn: Claims Department
P.O. Box 7070 
Downers Grove, IL 60515
(866) 628-2606
M-F 7 AM - 7 PM CT

Short-Term Disability and Long-Term Disability
Blue Cross and Blue Shield of Texas (formerly Dearborn)
Group: GFZ71778

Attn: Claims Department
P.O. Box 7071
Downers Grove, IL 60515
(866) 628-2606
M-F 7 AM - 7 PM CT
My UT Benefits Support (Enrollment Platform)
 
(844) 870-0044
M-F 8 AM - 5 PM CT
Long Term Care 
CNA Group: 0010025IS

CNA Long Term Care 
Attn: Claims
P.O. Box 13327 
Pensacola, FL 32591

(888) 825-0353
M-F 7 AM - 5 PM CT
Inspira Financial Health, Inc.

P: (844) UTS-FLEX (887-3539)    
F: (844) 306-8147
M-F 7 AM - 7 PM CT
SAT 9 AM - 2 PM CT
questions@inspirafinancial.com

* Except for BCBSTX observed holidays (New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Day)

UT Benefits Plan Administrators

For specific requests about Claims, ID cards or details about your plan benefits, you may contact each Plan Administrator directly or visit their website.

Doctor and Pharmacy Search

If you need to find a new doctor, clinic, hospital or would like information about a health plan's preferred drug list, visit  Find a Provider or Pharmacy.

Office of Employee Benefits (OEB), UT System Administration

The Office of Employee Benefits (OEB) designs and administers the dynamic UT Benefits programs for employees and retirees of The University of Texas System's thirteen institutions. Learn more about OEB.

For any other questions about your benefits, you may contact us at:

Office of Employee Benefits
The University of Texas System Administration
210 W. 7th Street     
Austin, TX 78701

Phone:
(800) 888-6824 (toll-free)
(512) 499-4616
Fax:
(512) 499-4620
Email:
benefits@utsystem.edu

UT System Administration Privacy Officer

Privacy Officer c/o Systemwide Compliance
The University of Texas System Administration
210 West 7th Street   
Austin, TX 78701

Email: Privacyofficer@utsystem.edu

UT System General Contact Information

www.utsystem.edu/contact-us

Webmaster

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