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International SOS

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Questions? Contact:
Jessica Miller
International Risk & Insurance Analyst

Benefits of International SOS

About International SOS

International SOS Registration

Info for UT Employees

Leisure Travel



International Travel Assistance - Overview of International SOS

International SOS is a comprehensive, 24/7 emergency assistance provider specializing in medical and security services. International SOS supports University-sponsored international travelers with a number of assistance services and electronic tools both before and during travel. Services are available at no cost to individuals on official university business and at a discount for traveling companions, retirees, and employees traveling abroad for leisure.

  • Pre-departure Preparation: By logging onto the International SOS website ( with the UT Member ID: 11BSGC000037, you can sign up for health and security email alerts and review valuable, comprehensive, and timely country-specific information.
  • While Abroad: International SOS will help you locate a qualified health care provider, replace a prescription, or simply answer a general medical or security concern. International SOS offers travelers an assistance application that includes instant chat and Wi-Fi calling capability to facilitate assistance.
  • In an Emergency: International SOS can assist with getting you immediate care, whether it requires evacuating you to a center of medical excellence or closely monitoring your condition with local doctors. If you are abroad and in need of immediate assistance, contact International SOS 24/7 at 1-215-942-8059 (UT-dedicated line).

To print an International SOS card, log onto the International SOS website ( with UT Member ID: 11BSGC000037. This card contains UT's membership number and phone numbers to Internatioal SOS alarm centers around the world. You can call anytime 24/7 to utilize any of the medical, security, or travel services. Carry the Internatioal SOS membership card with you for the duration of your travel abroad. 

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Medical Services
  • Pre-trip health information (e.g. vaccination and medical alerts)
  • Referrals to local doctors or medical providers
  • Emergency and routine medical advice
  • Medical monitoring and claims assistance
  • Guarantees of payment to local hospital/clinics
  • Emergency medical evaluation and repatriation services
Security Services
  • Real time safety and security information about your destination
  • 24/7 access to security specialists
  • Security evacuation services
Travel Services
  • Legal referrals
  • Translations and interpreters
  • Lost document assistance (e.g. passport, visa)
  • Online tools, including country guides, email alerts, and secure storage of emergency records

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Online registration with International SOS allows for proactive assistance in times of crisis. Registration with International SOS is a System-wide requirement for all international travel. 

  • If your travel reservation is confirmed and ticketed through a UT System contract travel agency (Anthony Travel and Corporate Travel Planners):
    • Your travel itinerary is automatically registered with International SOS
    • You will receive an Automated Travel Advisory with links to health and destination specific information via email
  • If your travel reservation is confirmed and ticketed through an alternate source, register your travel with International SOS by completing the following steps:
    • Go to:
    • UT System Member ID: 11BSGC000037
    • Click on MyTrips link at center of page and enter travel details


  • Highly recommended to also complete the Emergency Record

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Click on the link below to view a quick reference guide outlining International SOS and Blue Cross/Blue Shield coverage for UT Employees. As always, if you are abroad and in need of immediate assistance, contact International SOS 24/7 at 1-215-942-8059 (UT-dedicated line).

Quick Reference Coverage Chart


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UT System employees, retirees, and family members receive a 20% discount for leisure travel coverage, if desired.

To access services online:
  • Enter Member ID: 11BSGC000037
  • Click on "Personal Travel" button on the right side of the page

Personal Travel

  • Click on "Get your online quote and employee discount now" link at the bottom of the page

Online Quote


You may also call 1-800-523-8662 to speak with an international SOS representative to secure coverage. You must mention that you work for The University of Texas System (Member ID: 11BSGC000037) to obtain the 20% discount. 

The Office of Risk Management recommends that travel companions accompanying UT employees on University business always purchase individual International SOS memberships.