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Risk Control Staff Listing

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 Patrick Durbin

 Associate Director, Risk Control


 Joshua Robinson

 Senior Administrative Associate


 Tejashri Kyle

 Environmental Program Coordinator


 Patrice Reisen-Hicks

 Emergency Management Coordinator


 Natasha Rogers

 Safety Coordinator


 John Santos

 Senior Claims Coordinator



The University of Texas System, Office of Risk Management, Risk Control
210 West 7th Street, Austin, Texas 78701
Phone: 512.499.4661
Fax: 512.499.4524

Staff Responsibilities
Patrick Durbin, CHMM – Associate Director, Risk Control
Phone: 512.499.4746
  • Manages Risk Control staff and the following program areas:
    • Environmental Health and Safety
    • Property Loss Prevention
    • Business Continuity
    • Systemwide Claims
Joshua Robinson - Senior Administrative Associate
Phone: 512.499.4559
  • Provides administrative support to the Associate Director, Risk Management, the Assistant Director, Risk Control, and the Executive Director and Deputy Compliance Officer, Systemwide Compliance.
  • Maintains ORM Website
  • Creates ORM Annual Report and Risk Conference program guide
  • Prepares contracts, Request For Proposals (RFPs), and presentations
Tejashri Joshi Kyle, PE - Environmental Program Coordinator
Phone: 512.499.4211
  • Advises campuses on environmental risk management issues
  • Coordinates Systemwide environmental contracts including:
    • Hazardous Waste Management
    • Medical Waste Management
    • Radioactive Waste Management
    • Spill Control and Emergency Response
  • Reviews Environmental Site Assessments (ESAs) for UT System Office of Real Estate
  • Serves as ORM representative (ex-officio) for the EHSAC’s Environmental Advisory Group
Patrice Reisen-Hicks, CEM, TEM, MCP - Emergency Management Coordinator
Phone: 512.322.3740
  • Coordinates business continuity and emergency management planning for UT System Administration
  • Coordinates UT System’s Interagency Resource Guidebook
  • Supports UT institutions in business resilience planning, training, and exercises
  • Supports the integration of UT System into state emergency management plans, training, and exercises
  • Coordinates Systemwide Disaster Recovery Contracts
  • Serves as ORM representative for the Emergency Management Committee
Natasha Rogers, CSP - Safety Coordinator
Phone: 512.499.4661
  • Coordinates safety and health programs for UT System Administration
  • Coordinates Department Safety Liaison (DSL) program for UT System Administration
  • Conducts UT System Administration training classes, such as CPR/AED and First Aid
  • Coordinates Authorized Drivers program for UT System Administration and Systemwide Drivers' Training
John Santos, CPCU – Senior Claims Coordinator
Phone: 512.579.5029
  • Creates, implements, and maintains claims management processes
  • Receives First Report of Loss acknowledgements; investigates and evaluates claims for all property and casualty insurance coverages except Directors and Officers/Employment
  • Practices Liability (D&O/EPL)
  • Liaison between insurer and institutions on claims related issues
  • Negotiates settlement offers with insurers, as appropriate
  • Handles auto deductible billing reconciliation and questions
  • Advises campuses on claim handling issues, including best practices and/or course of action