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UT SELECT Value Added Services

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Health Advocacy Solutions (HAS)

Get coordinated help and personal health care support from a team of experts. Features include:

  • Help with understanding your care options & benefits;
  • Help finding network providers & scheduling appointments;
  • Ability to speak to the same health advocate for follow-up questions and discussions; and
  • Coordinated help from your health advocate and other experts to connect you with the resources you need, when you need them.

You can contact a Health Advocate at (866) 882-2034 or you can chat live either online (bcbstx.com/ut) or via the BCBSTX app (bcbstx.com/mobile).

Virtual Doctor Visits - $0 Copayment

Care when and where you need it, at no cost to you, through MDLIVE – available 24 hours a day, seven days a week, 365 days a year. Features include:

  • Physicians with expertise in primary care, pediatrics, & more;
  • Treatment for many non-emergency medical conditions, including colds and flu, fever (age 3+), sinus infections, ear problems (age 12+), allergies, etc.; and 
  • Behavioral health services (by appointment and with video connection only).

Visit mdlive.com/bcbstx for more information and to activate your account.

Hinge Health

A new approach to help you conquer chronic pain without surgery or drugs. Features include:

  • At-home exercise therapy and behavioral coaching program for chronic back and knee and hip pain based on proven, non-surgical care guidelines;
  • Delivered remotely using mobile & wearable technology provided at no cost to you; 
  • Programs for shoulder, and neck pain available beginning January 1, 2020; and
  • No out-of-pocket cost.

Visit hingehealth.com/UTS for more information.

Omada

Clinically proven to help reduce the risk of Type 2 diabetes and help participants lose weight. Features include:

  • Core 16-week program includes wireless smart scale, weekly online lessons, and a health coach and focuses on nutrition, physical activity, and behavioral change with 
  • Researched curriculum paired with professional health coaches; and
  • No out-of-pocket cost.

Visit go.omadahealth.com/uts for more information.

Livongo

Simplified new approach to diabetes management, for those living with Type 1 or Type 2. Features include:

  • Unlimited support, strips & lancets; 
  • 24/7 support from Certified Diabetes Educators; and
  • No out-of-pocket cost.

Visit welcome.livongo.com to learn more.